Training & Development At The Home Depot
The development of our new and tenured Associates is a key priority at The Home Depot Canada. When Customers come into our stores, they expect our Associates to solve their problems and help make their dreams come true. We are committed to providing our people with the training they need to deliver on our brand promise of product and project knowledge.
In addition to a comprehensive orientation program, Home Depot Associates receive extensive training focused on their individual needs. Training in selling and product knowledge for all departments is delivered by a variety of methods, including:
- Instructor-led workshops
- Self-paced and web-based training
- Through our product suppliers
Our team of highly qualified Learning Specialists deliver detailed training across the country in:
- Kitchen Design
- Flooring Sales and Installations
- Doors and Windows Sales and Installations
Our targeted training in these specialized areas helps to make The Home Depot a customer destination for these products and services.
Leadership development is also critical to the success of The Home Depot. Our store leaders participate in applied learning in the areas of:
- Merchandising,
- Operations, and
- Leadership skills including:
- Communication skills,
- coaching,
- providing feedback, and
- change management.
In total, The Home Depot Canada delivers over 1,000,000 hours of training each year, impacting all of our 29,000 Associates across the country.
You can be assured that our brand promise is true to Associates as well as to customers. Get the right training and preparation to help you be successful in your new job at The Home Depot.
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Maintaining this focus and commitment is a leadership team that believes our company values and commitment to great customer
service will create value for all our stakeholders.
